1 STAR - Unacceptable
2 STAR - Dislike It
3 STAR - Good
4 STAR - Excellent
5 STAR - Exceptional
So it was "Santouka Day" and this new location of Hokkaido Ramen Santouka was celebrating it with a 50% off promotion. I have been a fan of their Ramen at their Robson location and decided to try out their second franchise ramen spot.
One of the reasons why I wanted to try this location is that the dining experience not consistent with each other. So let's get right into my #ChucksFoodventure review.
The ambience of this location(Broadway) is modern and has a lot of space and lighting. The layout is better than the one on Robson because you are not crammed in a small space. There is a small bar right in front and in full view of the chefs. It seats roughly 6 people. There are banquettes on each side of the walls (shown in one of the pictures) where the main tables are arranged. There is plenty of space and no worries of eating right beside a stranger.
The kitchen was highly visible and brighter compared to the Robson location. There is also a huge mural which was difficult to take a snap of because there were people seated in front of it.
The food was as expected with a minor difference to their Ramen. My family ordered Grilled Salmon Gohan, Miso Ramen, Karamisu(spicy) and Shoyu Ramen.
I have noticed that the Ramen broth was not as rich and more on the watery and less flavourful side. Maybe this is due to being a new location.
I also had the pleasure to try the Zangi, which is their special fried chicken dish similar to chicken Karaage. It is also native to the Hokkaido region of Japan. The Zangi is only available at the Broadway location.
My family also added some extra side toppings like green onions, fresh garlic and Hanjuku Tamago(marinated soft-boiled egg).
The service was quick and although they misheard one of our orders, they fixed our order in less than 3 minutes. The staff was all Japanese and it gave an authentic Japanese Ramen feel to the place.
Cleanliness of Venue
The restaurant was clean inside and out. I'm pretty sure after being open for another year, the floor will eventually get oily.
Value for Money
Obviously, the price was amazingly cheap on Santouka Day(50% off). The price is fair for the quality of food they provide and it would average a person $12 to dine in.
I would go back to this location because I'm sure the broth issue will be adjusted to Santouka's standards. The location of the place is also close to the Broadway City Hall Skytrain station, so it won't be hard to get to. It is recommended to arrive ahead of your scheduled time if you have a group larger than 4 people.