To be honest, Hot Pot is not my favourite type of cuisine. I decided to give it another chance and checked out Little Sheep Mongolian Hot Pot located on the Second Floor, 4755 Kingsway in Burnaby, across from Metrotown Mall.
Upon entering the restaurant I've noticed a long line up, maybe because it was a Friday. I was with my family of five and we only waited 15 minutes to be seated.
The price for All-You-Can-Eat Hot Pot is decent and in my opinion slightly cheaper than other Hot Pot places.
$23.98 Adults(12 and over)
$17.98 Child(8 to 11)
$11.98 Child(4 to 7)
The inside of the restaurant looked new with only a few things that reminded me of the old Sammy J Peppers. I did notice that the ground was oily and very slippery, it could be maintained a bit better. The restaurant can easily accommodate big groups. The place is well lit and there is also outdoor seating available with heating.
The service at this location was not good. It was unclear who was our server that night. We had to ask different employees for water, refills on the broth, an extra table setting because we only had four.
Prior to eating at any restaurant, I always check the reviews online. It seems people who ate 2 hours before closing time were rushed out of the restaurant and people who arrived 1 hour before, were told that the restaurant was closed. My family and I were seated around 10:15pm and about 11pm the staff told us it was the last call. 15 minutes later, they had our bill and a debit machine telling us to pay. I found this rude because I was still eating and cooking my food. I was not impressed with the service at all.
As I mentioned earlier, Hot Pot is not my favourite cuisine. Well, this place made me change my mind. The food was really good. First of all, we ordered the half and half broth, which was half spicy and half their original broth. There were a lot of ingredients to choose from on their order form. My favourites were the shrimp ball, beef ball, pork & shrimp dumpling, oyster mushroom, fatty beef and sliced Angus beef, sweet potatoes and chicken.
One point during the night, I noticed people were getting sauce bowls. I decided to look around and in the middle of the restaurant, there was a cart full of sauces. There was satay, peanut sauce, soy sauce, spicy and more. I personally enjoyed liked the peanut sauce and satay sauce. The sauces add a lot more flavour when used as a dipping sauce.
I would need to go back here to try the rest of the ingredients. The food was for sure, really tasty. The quality of service needs more attention and it would impact the dining experience and appetite by a lot. The servers also need to tend to their tables more frequently instead of the customers leaving their tables to look for them. If the servers can let the diners know when the last call is, that would avoid the rude approach of the staff. I recommend making reservations for groups because this location was really busy.